Why has my vehicle been removed?
A Highways England Traffic Officer has authorised removal of your vehicle because it was broken down causing an obstruction; and/or likely to cause a danger to others; or contravening certain waiting prohibitions and restrictions.
The Traffic Officer has used powers
contained within The Removal and Disposal of Vehicles (Traffic
Officers) (England) Regulations 2008
What happens to my vehicle now?
Your vehicle will be taken to the nearest appropriate place of safety. This will normally be the premises of a vehicle recovery operator working for Highways England’s National Vehicle Recovery Manager.
Are there any charges to pay for removal
of my vehicle?
Yes. A charge will be applied for the removal of a vehicle that has been authorised by a Highways England Traffic Officer.
This is in accordance with a prescribed scale of statutory charges. The charges are contained within The Removal, Storage and Disposal of Vehicles (Prescribed Sums and Charges) Regulations 2008 as amended.
What happens next?
Any vehicles held in storage will be subject to a charge if not
collected before noon on the day following the removal. You
will incur storage charges for your vehicle in accordance with
a prescribed scale of statutory charges contained within The
Removal Disposal of Vehicles (Prescribed Sums and Charges)
Regulations 2008 as amended.
Any vehicle removed will be kept safe and secure at the
premises of the Vehicle Recovery Operator.
Important Information
CF Motoring Services Ltd have no control over Highways England recovery or storage charges, these are set out in ‘The Removal, Storage and Disposal of Vehicles (Prescribed Sums and Charges)(Amendment)(England) Regulations 2008
All payments must be made direct to Highways England
Customer Services 0344 243 8591
Payment Line 0344 243 8590
Collecting your vehicle
After making payment, Highways England will confirm which documents you will need to produce to collect your vehicle.
Our address is –
CF Motoring Services Ltd
Chainbridge Road
Blaydon on Tyne
NE21 5SR
We are open to Highways England customers
Monday to Friday 0900 – 1800
Weekends & Bank Holidays 1000-1600
If you do not collect your vehicle within 10 days your vehicle
may be disposed of & charges may still apply
The Regulations for the charges for storage and disposal can
be found here